Job description

  Handle and respond to customer enquiries via phone and email professionally
  Process sales and purchase orders and monitor progress to ensure timely delivery
  Coordinate with forwarding agents on shipping arrangements and customs clearance
  Prepare, verify, and maintain logistics and customs documentation
  Follow up on shipments, order rescheduling, or cancellations based on customer requirements and lead times
  Maintain strong customer relationships and provide reliable after-sales support
  Liaise with internal teams, logistics partners, and suppliers to ensure smooth daily operations
  Assist with administrative and coordination tasks
  Support ad-hoc or urgent assignments as required by management

                    

Requirements

  Diploma or Bachelor’s Degree in Business, Logistics, Supply Chain, Purchasing, Sourcing, Finance, Accounting or related fields
  1–2 years of experience in Customer Service, Purchasing, Logistics, or Supply Chain is preferred
      (Fresh graduates are welcome to apply)
  Computer literate with good knowledge of Microsoft Office
      (Experience with SQL Accounting Software is an added advantage)
  Good command of English and Bahasa Malaysia. Knowing other languages will be an added advantage.
  Strong communication, interpersonal, and problem-solving skills
  Patient, detail-oriented, responsible, and well-organised
  Able to work independently and manage tasks in a fast-paced environment
  Knowledge or experience in shipping, logistics, or customs declaration is an advantage

                    

Benefits

  Allowances provided
  Casual dress code
  Open, friendly, and supportive work culture
  Career development & on-the-job training opportunities
  Regular team activities & Free snacks
  Location: Bayan Lepas, Penang (LRT station available soon)
  Working days: Monday - Friday

                    

Additional Information

• Age Range of Candidate: None
• Experience: 1 year(s)
• Specific Work Location: Bayan Lepas