Job description

Greet and welcome clients with a friendly, professional attitude.
Manage appointment bookings and scheduling via phone, WhatsApp, and walk-ins.
Handle client inquiries and provide basic information about services and pricing.
Maintain accurate client records and update system databases.
Process payments and issue receipts accurately.
Assist physiotherapists in coordinating daily schedules.
Manage front desk cleanliness and ensure a welcoming environment.
Handle calls, emails, and messages promptly and courteously.
Support administrative tasks such as filing, stock monitoring, and documentation.
Ensure smooth daily operation of the clinic with teamwork and efficiency.
                    

Requirements

Minimum SPM or Diploma in Business Administration, Customer Service, or related field.
Prior experience in front desk, customer service, or clinic environment is an advantage.
Good communication skills in English, Bahasa Malaysia & Mandarin.
Friendly, polite, and well-groomed with a positive attitude.
Able to multitask, manage time well, and work under minimal supervision.
Basic computer skills (Microsoft Office, Google Workspace, scheduling software).
Strong sense of responsibility and attention to detail.
                    

Benefits

Please get in touch with us for more information.
                    

Additional Information

• Age Range of Candidate: None
• Experience: None
• Specific Work Location: -