Job description

- Monitor pending orders proactively and follow up without needing reminders.
- Manage the full sales order process independently, from order taking to invoicing.
- Identify and resolve common order-related issues (e.g., stock availability, pricing discrepancies, delivery timing).
- Coordinate effectively with the warehouse and outbound teams to ensure smooth order fulfilment. 
- Accurately input and update customer orders in the system.
- Develop a basic understanding of product knowledge and customer profiles to support sales activities.
- Respond promptly to simple customer inquiries via WhatsApp, phone, or email.
                    

Requirements

- Education: Minimum SPM qualification; Diploma in Business Administration, Marketing, or related field is an added advantage.
- Experience: No prior experience required; training will be provided. Fresh graduates are encouraged to apply.  
- Technical Skills: Basic knowledge of Microsoft Office (Excel, Word) and willingness to learn online/e-commerce platforms.
- Other Skills:
	1.Good communication and interpersonal skills.
	2.Organized, detail-oriented, and able to manage tasks responsibly.
	3.Willing to learn and adapt in a fast-paced environment.
	4.Positive attitude and team-oriented mindset.
	5.Customer-focused with a proactive approach to solving problems.

                    

Benefits

Please get in touch with us for more information.
                    

Additional Information

• Age Range of Candidate: 20 to 35 years old
• Experience: None
• Specific Work Location: -