Job description

Oversee the day-to-day operations of e-commerce platforms (Shopee, Lazada, TikTok, WhatsApp & Company Websites) ensuring seamless functionality and an optimal user experience. 
Develop and execute digital marketing initiatives, including SEO, SEM, social media (posting & Live Host), email campaigns, and promotional offers to drive traffic and sales. 
Monitor website analytics and customer behavior data to identify trends, optimize online performance, and inform strategic decisions.
Provide prompt and professional customer support through various channels, resolving order issues, processing returns, and escalating complex problems to the appropriate teams.
Work with website vendors to ensure e-commerce platform security and functionality, and collaborate with marketing, sales, customer service, and logistics teams. 
Assist in maintaining the accuracy of product information and content on the website. 
Generate reports on sales performance, customer feedback, and campaign effectiveness to provide insights and support continuous improvement.
Develop and implement strategies for online sales and growth, identifying new business opportunities and market trends.

                    

Requirements

Education: Bachelor’s degree in business, Marketing or related filed preferred
1 year Experience in managing Shopee, Lazada and TikTok stores.
Able to multitask and independence in work.
Fluency in both Chinese and Bahasa Melayu (written & spoken)
Familiarity with Instagram, Facebook, Tiktok and Twitter marketing
Strong multitasking abilities, with an independent work ethic
Experience in video creation and editing.
Proficiency in Canva or/and Adobe Photoshop and Adobe Illustrator.

                    

Benefits

Yearly bonus 
KWSP & SOCSO.
Opportunities for promotion
Professional development

                    

Additional Information

• Age Range of Candidate: 26 to 30 years old
• Experience: 1 year(s)
• Specific Work Location: -