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Puchong - Customer Service Executive (Junior Executive)

Kuala Lumpur
Full Time
Junior Executive
Higher Secondary / STPM / "A" Level / Pre-U
MYR 3000 - 4500
25 Views

Job description

-To issue quotation, consignment note, sales order, delivery order & invoice.
-To manage daily dispatch delivery goods schedule.
-To assist in placement of orders, returns, or exchange of goods.
-To follow up shipment arrival schedule with internal Purchasing Department.
-To greet customers warmly and ascertain problem or reason for calling.
-To respond on customers’ questions and complaints (by email or phone call) and circulate the information to relevant departments.
-To coordinate on implementing social media strategy to align with business goals.
-To communicate and respond to queries in a timely manner and monitor customer reviews.
-Any ad hoc task assigned by superior from time to time.
                    

Requirements

-Candidate must possess at least a SPM and above.
-Required skill(s): MS Excel, MS Powerpoint, MS Word.
-Required language(s): Bahasa Malaysia, Mandarin, English
-At least 2 years of working experience in the related field is required for this position.
-Preferably Junior Executives specializing in Business Administration / Customer Service or equivalent.
-1 Full-Time position available based Full-Time based in Puchong.
-Training provided.
-Fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients.
                    

Benefits

-Earn 13th month bonus
-Entitle for accidental + medical insurance
-Dental + optical + sport equipment benefits
-Result-driven incentive
-Creative & innovative corporate culture – We work hard & play hard
                    

Additional Information

  • Age Range of Candidate: None
  • Experience: 2 year(s)
  • Specific Work Location: -

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