Job description

•	Develop and execute the company's operational strategy to support overall business objectives.
•	Collaborate with the CFO to ensure financial targets are met and financial health is maintained.
•	Ensure the smooth and efficient functioning of the supply chain, from procurement to delivery.
•	Lead human resources initiatives, including talent acquisition, development, and retention.
•	Establish and monitor key performance indicators (KPIs) to track operational performance.
•	Identify and mitigate operational risks.
•	Ensure compliance with relevant laws, regulations, and industry standards.
•	Oversee customer service operations to ensure high levels of customer satisfaction.
•	Oversee the planning, execution and completion of major projects and programs.
•	Work closely with the CEO and other executives to develop and implement overall business strategies.
•	Provide operational insights and recommendations to support decision-making.
•	Build and maintain relationships with key stakeholders, including agents, partners, suppliers and regulators.
•	Represent the company in negotiations and at industry events.
•	Implement quality control measures and address any issues promptly.
•	Communicate changes effectively to employees and manage resistance to change.
•	Ensure the organization adheres to environmental regulations and promotes social responsibility.
                    

Requirements

•	8+ years of executive leadership experience, ideally in beauty, wellness, or direct sales
•	Strong knowledge of MLM models and China’s social commerce landscape
•	Excellent leadership and people management skills
•	Strategic thinker with a hands-on mindset and data-driven decision making
•	Fluency in Mandarin required; English proficiency is a plus

                    

Benefits

Competitive Salary & Annual Increment
•	Regular salary reviews and performance-based increments.
 Annual Bonus & Staff Incentives
•	Year-end bonuses and reward schemes for performance.
Statutory Contributions
•	EPF, SOCSO, EIS and other mandatory benefits as per Malaysian law.
Medical Benefits
•	Outpatient and hospitalization claims as per company policy.
Parental Allowances
•	Support for new parents with allowance provisions.
Group Insurance Coverage
•	Life and accident insurance for peace of mind.
Lunch Subsidy
•	Meal benefits during working hours.
Mileage Reimbursement
•	For official business travel.
Company Trip
•	Annual company retreats for bonding and relaxation.
Education & Training Sponsorship
•	Continuous learning with company-sponsored training programs.
Referral Rewards
•	Cash incentives for successful employee referrals.
Flexible Work from Home Policy
•	Hybrid arrangements based on eligibility and department needs.
Comprehensive Leave Package
•	Annual leave, sick leave, maternity & paternity leave, compassionate leave, exam leave, and emergency leave.
Celebration & Condolence Gifts
•	Tokens of support for significant life events.
                    

Additional Information

• Age Range of Candidate: 30 to 50 years old
• Experience: 8 year(s)
• Specific Work Location: -