Job description

1.	To assist subordinates to monitor customer forecast / Customer order & Delivery and alert in-house team and clarify with customer on the accuracy of the forecast in order to support in-house to minimize the exposure or short lead time order.
2.	To assist Sales Coordinators to liaise & follow-up with Planner / sub-con coordinator to ensure the shipment can ship out according to customer request date.
3.	To facilitate the shipping and arrange transportation to orchestrate delivery fulfilment to make sure established deadline are met.
4.	Responsible in handling Local/Import & Export matters to ensure efficient shipping process.
5.	Continue review freight cost, transportation rates and sourcing, evaluates and negotiating on freight charge with forwarder.
6.	To involve for any LMW renewal and company license related with custom application and approval for import & export.
7.	Ensure all customers’ information proper passed to the related department.
8.	Monitor accuracy of reports and documents.
9.	Acting as person to developing and mentoring new staff to satisfy customer requirements.
10.	To handle customer complaints and play as one of the main roles to conduct investigation together with QA/QC, Production or engineering team escalate to management if necessary.
11.	To generate monthly report for Sales department.
12.	Month end stock inventory audit and report.
13.	Adhere to company protocol as laid out in the Company Policy and Procedures.
14.	To be responsible at assigned each risk area for the management of particular risk.
15.	Maintain and responsible for 5’s practices in workplace.
16.	Others duties assigned by Superior and Management from time to time.

                    

Requirements

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Benefits

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Additional Information

• Age Range of Candidate: None
• Experience: 3 year(s)
• Specific Work Location: -