Job description
• Maintaining and updating customer databases, sales records, and other sales-related information. Ensuring data accuracy and completeness. Track sales activities, and update customer information.
• Handling sales orders from initiation to completion. This includes processing orders, coordinating with different departments (e.g., logistics, finance), and ensuring timely delivery to customers.
• Serving as a point of contact for customers regarding order status, product information, pricing, and general inquiries. Resolving customer complaints or issues and escalating complex problems to the appropriate personnel.
• Assisting sales representatives in preparing sales proposals, quotations, and presentations. Providing necessary sales-related information and materials to the sales team.
• Assist Sales representative on compiling and preparing sales reports, performance metrics, and sales forecasts for management review.
• Scheduling sales meetings, conferences, and events. Assisting in preparing meeting agendas and materials.
• Collaborating with the sales and inventory teams to monitor stock levels and ensure product availability for sales orders.
• Performing general administrative duties, such as filing, organizing documents, etc.
Requirements
• Diploma / Degree holder with formal business qualifications or equivalent
• 2-3 years relevant sales experience with a good exposure in sales coordination, sales support, or a similar role.
• Good communication and interpersonal skills to interact effectively with internal teams and external customers.
• Proficiency in CRM and MS Office suite (Word, Excel, PowerPoint).
• Knowledge in SAP. Have SAP S4 HANA is an advantage.
• Ability to multitask and prioritize tasks in a fast-paced, deadline-driven environment.
• Customer-centric mindset with a focus on delivering outstanding service.
• Self-motivated with a positive attitude and a strong desire to contribute to the success of the sales team.
We are open to candidates who are proficient in both written and spoken Japanese. A special language allowance will be provided for qualified individuals.
Benefits
Medical (Out-patient & Insurance)
13-month bonus
Performance Bonus
Yearly Activity
Parking
Travel to HQ (Japan)
Additional Information
- Age Range of Candidate: 25 to 30 years old
- Experience: 3 year(s)
- Specific Work Location: -