Job description

Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
Assist Sales Representatives with plant surveys of prospective customers
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
Travel within Sarawak is required to support sales territory
                    

Requirements

Bachelor’s degree or equivalent in Chemistry
Fresh graduate are welcomed. Years of technical service or field sales support experience will have added advantages.
Must have a valid Driver's License and acceptable Motor Vehicle Record
Experience working with Microsoft Office Suite
Must be able to access and be comfortable with working in a variety of conditions and be able to perform the essential duties of the position.
Water treatment or specialty chemical industry experience
Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.
Ability to sell value-added products to customers.
Carry aptitude and confidence to deal with large national and multi-national customers
Strong mechanical aptitude
                    

Benefits

Please get in touch with us for more information.
                    

Additional Information

• Age Range of Candidate: 23 to 30 years old
• Experience: 1 year(s)
• Specific Work Location: -