Job description

•	This role will be able to handle inquiries via all supported media channels both inbound and outbound services and required to	represent the organization appropriately to all guests and partners.
•	To achieve sales target by Management.
•	Responsible for answering incoming calls, emails & chat transactions from customers on inquiries, complaints, problem solving and to provide quality service that exceeds the guest's expectation, coupled with real-time escalations.
•	Handle accurate documentation of interactions, maintain data accuracy in the relevant contact management system, and understand a variety of media sources that interface with the service centre.
•	To prepare quotation and presentation for customer, consultant, dealer and etc.
•	Maintains excellent relationships with clients through superior customer service
•	Creates and presents regular performance reports for Director.
•	Attends trade shows and travels to meet clients as needed.
                    

Requirements

•	Candidate must possess at least SPM/O level, Professional Certificate, Diploma, Bachelor’s Degree in any field
•	Candidate must possess own transport.
•	Willing to travel locally and outstation (Allowance provided).
•	Good communication, negotiation and interpersonal skills are preferred.
•	Ability to multi-task and work under minimal supervision.



                    

Benefits

Please get in touch with us for more information.
                    

Additional Information

• Age Range of Candidate: 30 to 58 years old
• Experience: 2 year(s)
• Specific Work Location: -