- Serving walk-in customer enquires, sell products or services to customers. - Engage with customers in person, over the phone, or through online channels such as website, email or WhatsApp. - To attend customer enquiry, provide proposal and quotation and follow up with customer until the sales process complete. - Ensure customer order and invoice entered correctly, such as prices, discounts, quality and product codes. - Liaise with suppliers and source for product or items that out-of-stock or unavailable in store. - Handle customer complaint. - Ensure customers payment is on time. - Provide clear instructions on order requirements to other departments, in order to enable smooth order fulfilment. - Arrange and working closely with Store to ensure timely deliveries. - In the event unable to fulfil customer requirements on the order or the delivery date, contact customer immediately to provide alternative solution. - Develop monthly stock report. - Administration duties such as filling documents, punch card preparation and mailing out statement. - To support sales team from time to time in term of packaging sourcing, documentation, etc. - Other ad hoc tasks that may require from time to time.
- SPM/ Diploma/ Degree level, in any field. - Computer Literate and Sales Experience Preferred. - Female preferred. - Fluent in Mandarin preferred. - Training will be provided. - 5.5 Days Week. - Location: Taman Perindustrian Nusa Cemerlang/ Gelang Patah
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