Job description

 @developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders
@liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs
@leading a team pf account admin
@meeting the operational needs of assigned client segments.
@Forecast and track key account metrics
@Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
@Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
@Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
@Monitor and analyze customer's usage of our product
@Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
@Liaise between the customer and internal teams
                    

Requirements

-Proven account management or other relevant experience
-Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
-Experience in delivering client-focused solutions based on customer needs
-Proven ability to manage multiple projects at a time while paying strict attention to detail
-Excellent listening, negotiation and presentation skills
-Excellent verbal and written communications skills
-Bachelor's Degree in appropriate field of study or equivalent work experience
-5+ years of marketing experience with agency background desirable
-Deep digital understanding
-Self-motivated and able to thrive in a results-driven environment
-Natural relationship builder with integrity, reliability and maturity
-Ability to prioritize among competing tasks
-Critical thinking and problem solving skills
-Excellent time and project management skills. You're always looking to improve inefficient processes
-Keen attention to detail and adherence to deadlines
-Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software
                    

Benefits

Please get in touch with us for more information.
                    

Additional Information

• Age Range of Candidate: 34 to 55 years old
• Experience: 8 year(s)
• Specific Work Location: Bandar Baru Klang