Junior Executive

Primary/Secondary School/SPM/"O" Level

Johor

- Serving walk-in customer enquires, sell products or services to customers.
- Engage with customers in person, over the phone, or through online channels such as website, email or WhatsApp.
- To attend customer enquiry, provide proposal and quotation and follow up with customer until the sales process complete.
- Ensure customer order and invoice entered correctly, such as prices, discounts, quality and product codes.
- Liaise with suppliers and source for product or items that out-of-stock or unavailable in store.
- Handle customer complaint.
- Ensure customers payment is on time.
- Provide clear instructions on order requirements to other departments, in order to enable smooth order fulfilment.
- Arrange and working closely with Store to ensure timely deliveries.
- In the event unable to fulfil customer requirements on the order or the delivery date, contact customer immediately to provide alternative solution.
- Develop monthly stock report.
- Administration duties such as filling documents, punch card preparation and mailing out statement.
- To support sales team from time to time in term of packaging sourcing, documentation, etc.
- Other ad hoc tasks that may require from time to time.

1 years

Around 20 years old to 35 years old