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Customer Support cum Social Media Assistant (Fresh / Entry Level)

Melaka
Full Time
Fresh / Entry Level
MYR -
46 Views

Job description

a. Manage inbound and outbound calls
b. Manage company mailboxes, company website, social media, and back-end of application
c. Generate sales leads through social media and email
d. Ensure smooth ordering process
e. Handle customer enquiries and complaints by providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution
f. Menu updating
                    

Requirements

• Excellent written and verbal communication skills in English, Bahasa Melayu and Mandarin
• Excellent in computer literate with competency in Microsoft and Google applications
• Excellent in email writing and social media copywriting
• Willing to work on rotation shift/ weekend/ Public Holiday/ OT 
• Fresh graduate is welcomed to apply
                    

Benefits

Please get in touch with us for more information.
                    

Additional Information

  • Age Range of Candidate: 18 to 35 years old
  • Experience: None
  • Specific Work Location: Cheng

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