Job description

• Receive the booking from customer / assign by HOD.
• Ability to execute the delivery to meet customer objective without error and mistake, strictly adhere to customer SOP.
• Provide good communication to customer and internal division bookings and ensure reporting to HOD for any critical matter or failure cases or disputed/delayed cases.
• Receive customer feedback and discuss with HOD for good action plan to improve the customer service.
• Monitor closely for all shipments and update to related parties until shipment arrives POD.
• Record customer complaint to relevant folder and come out with a correction action plan to avoid similar mistake from re-occurrence.
• Achieve personal revenue and sale goals setting by department HOD/Director.
• Develop and grow new customers to provide new business opportunities for company growth.
• Accountable for outstanding receivable on assigned customers for timely collections.

                    

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Bachelor Degree in any field.
• At least 3 year of working experience in the transportation/logistics industry.
• Excellent interpersonal and able to interact with people at all levels.
• Willing to learn and take new challenge.
• Able to work independently with minimum supervision
• Able to work independently with multitasking abilities and able to take work pressure
• Willing to work in Seelong, Johor

                    

Benefits

Please get in touch with us for more information.
                    

Additional Information

• Age Range of Candidate: None
• Experience: 3 year(s)
• Specific Work Location: -