- Customer Service (Mandarin Speaker) - referred candidates with customer service experience or equivalent - Good communication, patient, team spirit, cheerful personality - Candidates must have at least SPM / diploma in any field - Required skills: Microsoft Window, excel ,etc - Language: need to be proficient in Chinese and have excellent writing skills
= Handing customer queries via all channels provided e.g. live chat program, messenger programs email, and phone calls - Adhere to escalation procedures of handling customer concerns in a timely manner. - Follow up on customers queries where required. 注:课程顾问多为周五周六、周六周天,意味着周末常常需要上班,但是可以申请调休,无法接受此项者,勿扰~ 薪金:面试详谈
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